Mezbaan Hotel
Privacy Policy
Effective Date: 27-April-2026
At Mezbaan Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our food delivery application.
1. Information We Collect
a. Personal Information
- Name
- Phone number
- Email address
- Delivery address
b. Order Information
- Food items ordered
- Payment details (processed securely via third-party payment providers)
- Order history
c. Device & Usage Information
- Device type
- IP address
- App usage data
2. How We Use Your Information
- Process and deliver your orders
- Communicate order updates and support
- Improve our app and services
- Send offers and promotions (only if you opt in)
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Delivery partners to fulfill your orders
- Payment gateways for secure transactions
- Service providers who help operate the app
4. Data Security
We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no digital platform can guarantee 100% security.
5. Your Rights
- Access your personal data
- Request correction or deletion
- Opt out of promotional messages
To exercise these rights, contact us using the details below.
6. Cookies & Tracking
Our app may use cookies or similar technologies to enhance user experience and analyze app performance.
7. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app.
Last updated: July 25, 2026